TULLAHOMA, Tenn.—Caren Gabriel, president and CEO of Ascend Federal Credit Union, has announced plans to retire on April 7, and she is sharing some advice and lessons learned from her career as part of this CUToday Q&A Exit Interview.
THE corner
NEW YORK – While the elimination or reduction of overdraft and non-sufficient funds (NSF) fees by some banks have been getting headlines, the fees are still being charged by most banks and are “not going away anytime soon,” according to a new analysis.
CUPERTINO, Calif.–Apple Pay, which many credit unions rushed to embrace after it was introduced in 2014 as they sought to get their cards top of wallet, has been rapidly gaining momentum, according to new data. It’s an ongoing development that deserves CU leaders’ attention.
NEW YORK–There are 10 ways employees can show their value, according to Martin Zwilling.
HAMPSHIRE, U.K.–A new study from Juniper Research has found that consumer spending using buy now, pay later (BNPL) platforms will reach $437 billion globally in 2027; rising from $112 billion in 2022.
BASINGSTOKE, U.K. – The number of virtual card transactions will exceed 121 billion globally by 2027, increasing from 28 billion in 2022, reflecting growth of 340%, according to a new study from Juniper Research.
SEATTLE–Amazon has just offered a Master Class in how to keep entry-level staff happy, but it’s not available on its website, according to one person.
SAN ANTONIO—Credit unions looking to educate members may will want to pay attention to one new finding: More consumers are looking to Tik Tok and YouTube for financial advice than they are their own financial institution, according to new research.
OMAHA, Neb.–Unpaid maternity leave would empty the cash savings of three in four women, according to a new survey.
KENT, Wash.– Cascade Federal Credit Union President and CEO Carl Roer is retiring at year-end after having served in credit unions for more than 40 years. Below, he shares some of what he has learned and other insights.