NEW YORK–Looking to make a change in 2022? There are six toxic phrases that should never come out of any leader’s mouth, according to one person.
THE corner
PLYMOUTH, Mich.–After some 40 years with Community Financial Credit Union—and a family history that goes back even further--CEO William “Bill” Lawton has announced plans to retire in July of 2022.
SAN JOSE–Looking to increase the "happiness" of your credit union's employees in 2022? A new ranking that considered 70,000 U.S. companies said it has identified the top 10 organizations when it comes to happiest employees, with the company that finished number-one sharing some insights on the practices it has instituted.
SYDNEY, Australia–One person who says she has reviewed the exit interviews of more than 5,000 people said she has uncovered the “real reasons” people are quitting their jobs.
MIAMI–Meaningful data are extremely valuable for small businesses, but it's CU leaders’ responsibility to find and use information ethically, according to one person.
SEATTLE–Successful leaders always embrace the “Rule of Things That Will Never Change,” according to one person.
SALT LAKE CITY, Utah–There are three paths to becoming a more empathetic leader, says one senior advisor with Franklin Covey.
EAST HARTFORD, CONN.—Dean Marchessault, president and CEO of the $2.3-billion American Eagle Financial CU, is sharing a number of “learnings” about leadership and credit union growth he has gathered as he prepares to retire at year-end following a 22-year career as CEO.
AKRON, Ohio–Seeking to better engage employees? Ask them how the credit union is doing.
POTOMAC, Md.–Being a “servant leader” can lead to “incredible results,” but there’s a catch, according to one person.