TROY, Mich.— With 69% of Americans classified as financially unhealthy, the new J.D. Power 2023 U.S. Retail Banking Advice Satisfaction Study has found that those financial institutions that address this challenge “head-on with personalized financial advice” are earning high customer satisfaction and building strong consumer engagement.
THE corner
TROY, Mich.–The security around debit cards is an increasing concern to consumers as point-of-sale payment options proliferate, according to the findings of a new J.D. Power survey.
KALAMAZOO, Mich.–Advia Credit Union has announced its membership as an employer with Diversity Jobs, a partnership it said demonstrates its commitment to diversity, equity, and inclusion (DEI) in the workplace.
NEW YORK—In the wake of the pandemic-era development of “quiet quitting” comes a new way for discontented employees to leave their jobs: “loud quitting.”
BASINGSTOKE, U.K.–A new study from Juniper Research is forecasting the total value of digital wallets transactions will rise to $16 trillion in 2028 from $9 trillion in 2023, a growth of 77%.
NASHVILLE, Tenn.–The retiring CEO of a small credit union is sharing what he has learned during his 40-year career.
NEW YORK––It’s a question on the minds of many in credit unions, especially those in marketing: How long before Generative AI comes for their jobs?
LOWELL, Mass.–A growth mindset and the right focus are critical for any credit union to succeed, according to Mark Cochran, who plans to retire as president and CEO of Jeanne D’Arc Credit Union later this summer.
CHICAGO – A new TransUnion study has revealed a trend taking place in credit scores related to the pandemic, and the company is saying lenders would be “well advised” to take a “holistic look at score migrators.”
TROY, Mich.–Many consumers are turning to buy now, pay later (BNPL) solutions even though they believe it to be contrary to their own self-interests. That’s just one of a number of interesting findings in a new analysis by J.D. Power.