THE feature

ALEXANDRIA, Va.–Rick Metsger says his priorities at NCUA will not change now that he has been elevated to chairman, and stressed that overarching everything will be a Continual Quality Improvement process.

GLENDALE, Calif.—Another schools-based credit union is claiming that SchoolsFirst FCU is engaging in “predatory” practices, taking away its members and making it hard to compete for business. The statements are similar to those first reported by CUToday.info one week earlier and, like the first credit union, this one, too, said it now plans to let the membership and the public hear about it.

SAN DIEGO–It’s not about the shoes. Or the website. And what that means for credit unions is that it’s not about the products or the website, either.

SAN DIEGO–The transformation coming in automobiles—which could even include the elimination of vehicle financing as it’s currently known—should have credit unions giving a lot of thought to a new business model, according to one analyst involved in Google’s development of driverless vehicles.

LAKE FOREST, Ill—A new study shows that the Durbin Amendment has yet to put a big dent into FIs’ total debit interchange revenue, with banks and credit unions amassing $18 billion in interchange in 2015—the highest total ever.

ANAHEIM, Calif.–The economic forecast? “Meh.” And that’s not all that bad. As for those worries over numbers related to retail sales and manufacturing? They’re not so important. 

SANTA MONICA, Calif.—Despite Americans’ growing attention to preserving the environment, low gas prices have consumers’ attraction to electric and hybrid vehicles waning—with one exception.

RALEIGH, N.C.–As State Employees CEO Jim Blaine prepares to step down from leading the second-largest credit union in the world, he does so after one of the most high-profile careers in the movement’s history.

RALEIGH, N.C.–Jim Blaine. Just saying his name is enough within credit unions to elicit a reaction. Admiration from credit unions that have watched the success and growth of State Employees CU, where he is CEO. Trepidation, from trade groups and others whose feet he has held to the fire. Applause or head-shaking, depending on the (don't call it) outspoken view he has taken on his popular blog.

SAN DIEGO—Credit unions with homegrown home banking solutions may be at lower risk—for now—from the new GozNym Trojan, which reportedly has CUs in its crosshairs.