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ALEXANDRIA, Va.–NCUA has sent a Regulatory Alert to credit unions as a reminder that if they make residential mortgage loans and meet four criteria, they must comply with the Consumer Financial Protection Bureau’s  Regulation C, which implements the Home Mortgage Disclosure Act (HMDA).

ANN ARBOR, Mich.—After a five-year slide in perception of service satisfaction by American consumers, credit unions have narrowed the gap with banks in a newly released national survey. And the big reason is consumers’ definition of good service is shifting back toward CUs’ “sweet spot,” says the report’s author.