Advanced search

ANN ARBOR, Mich.– For the first time in the history of the American Customer Satisfaction Index (ACSI), banks have been given a higher customer satisfaction score than credit unions.

RALEIGH-DURHAM, N.C.–Credit unions here got an unconventional lesson in entrepreneurship and capitalism as part of an effort to learn from markets outside the traditional CU experience. In this case, rural marketplaces in Ecuador.

ST. PETERSBURG, Fla.–PSCU said it  hasselected Lean Industries to deliver an “optimized disputes-management platform” to help meet the evolving needs of its credit unions and their members.

ARLINGTON, Va.—Although total vehicle sales fell to 16.5 million annualized units in October from September's rate of 17.1 million – and were down 5.3% from a year ago – NAFCU Chief Economist and Vice President of Research Curt Long noted that "the auto market has remained remarkably stable since 2015."

REGINA, Saskatchewan–Conexus Credit Union here is reporting its Conexus Venture Capital Fund, which it launched earlier this year, has hit its $30 million fund target.

WASHINGTON—A new survey finds an old concern remains front and center with CU leaders—exam consistency (and inconsistency). That finding, along with concerns around the economy, were revealed as part of the November issue of NAFCU's Economic & CU Monitor report.

STRATFORD, Conn. – Sikorsky Credit Union donated $5,000 to the Stratford, Conn. chapter of Imagination Library, a book gifting program that provides free books to children from birth until they begin school.

ALEXANDRIA, Va.—Greater accountability and efficiencies, an extended examination cycle, and improved transparency with regard to how the Overhead Transfer Rate (OTR) is determined were key issues addressed by the three CU trade groups Wednesday during the agency’s annual budget briefing.

DURHAM, N.C.–What makes a financial institution “good?” And why are so many government debt-collection efforts so bad? One person here had answers for both questions.