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SAN DIEGO–If a person doesn’t have their health, it doesn’t matter how much money they have. And even if they have the financial resources, they may be completely unprepared for dealing with health-related issues.

MERIDEN, Conn.–Jill Nowacki, CEO of the Connecticut Credit Union League, is leaving the position effective May 15. Nowacki has led the organization for the past five years.

HARRISBURG, Penn.–Running a trade association can often mean having to do some dirty jobs in the name of the greater good, which is just what Patrick Conway will be doing today.

ARLINGTON, Va.­–Credit unions are negatively impacted when PACE-financed improvements result in a superior lien on a property with a preexisting mortgage, NAFCU told the CFPB in a letter.

The ultimate goal of building out the perfect user experience is to achieve the best solution for the member.

MIAMI BEACH, Fla.–The big questions before credit unions are these: How do we serve each individual? How do we bring the credit union to the member, rather than have the member come to the credit union?

MIAMI BEACH, Fla.–There is plenty of discussion of storytelling within credit unions, but one person here said it’s really about “stories” telling, as the stories told must be tailored to four different types of members.

MIAMI BEACH, Fla.–Todd Clark says he remembers few things from the days he was not yet five, but one thing he certainly recalls was his parents’ excitement around man landing on the moon in 1969.

ARLINGTON, Va.–NAFCU, CUNA and the Defense Credit Union Council have all sent numerous letters to Congress this week in conjunction with hearings that addressed everything from addressing postal service banking, robocalls, banks on military bases and more.

MIAMI BEACH, Fla.–How well do you know your members? Do you know why they interact with you versus another provider?