A few months ago, a leading tracker of consumer satisfaction, the American Customer Satisfaction Index, found that for the first time since tracking, banks have surpassed credit unions.
THE 'tude
Why have credit unions fallen behind banks when it comes to consumer perceptions of service?
There’s no way to soften the blow. One of the biggest reasons people leave organizations is the lack of opportunity for career advancement.
It’s a new year. (Some will also say it’s a new decade, but for the record, that doesn’t actually begin until 2021.) Now, allow me to be approximately the 2,714,892nd to say it’s time for 2020 vision and a new focus.
In 1980, I developed a friendship with an economist at the Federal Bank of Atlanta.
According to the Chinese Calendar 2020 is the Zodiac Year of the Rat.
Looking to burn some calories ahead of the upcoming holiday season, here’s a quick run through a buffet of bite-size nuggets and other items from the reporter’s notebook:
Per the National Adult Protective Services Association (NAPSA), one-in-20 seniors has indicated some form of perceived financial mistreatment.
On Oct. 23, 2019, the chair of Schools Financial Credit Union sent a letter to all members saying the board and management had decided to merger the $2.1 billion Sacramento-based credit union with the $16.1-billion SchoolsFirst FCU in Orange County.
The date is December 2, 2035. It has been 15 years since President Kanye West signed the bill to permit NCUA to regulate credit union vendors.