THE 'tude

More than the outdoor temperatures are predicted to rise as we get into late summer for America’s credit unions. The summer months present tremendous opportunity for mortgage lending, refinancing and payment products that protect borrowers’ investments in their homes.

As credit unions fight to stay ahead in the face of mounting competition and operating expenses, looming regulatory changes are the straw waiting for the perfect time to fall on credit unions’ back. And holding the straw, with the power to either cripple or to ease the burden, is the NCUA.

In Part 1 of this article, I discussed why credit unions should employ data analytics as part of their decision-making processes. In this concluding article, I discuss specific ways using business intelligence and data analysis can reduce costs and increase revenue for credit unions of all sizes.