THE feature

SAN ANTONIO—It’s time credit unions begin to “humanize the digital experience,” according to SWBC, especially when they do things that deserve a little congratulations.

BOULDER CITY, Nev.–For one person, it was the story of an employee who felt they had to leave who they were in the car when they arrived at work. For another, it was the realization that while well-intentioned, standing on the sidelines accomplishes little. And for four CU leaders overall, it is an understanding that everyone, including all who are part of the LBGTQ plus community, needs to be a valued piece of “union” piece if the credit union really expects to thrive and grow.

LAS VEGAS–It isn’t all the new electric vehicle (EV) models or the still high prices or the replenished dealer lots that should have credit unions’ attention when it comes to auto lending—instead, it’s the fundamental shift in the “top of funnel,” according to one person.

LAKE FOREST, Ill.—It’s becoming clear how the new overdraft battleground is shaping up, and it’s going to have a big effect on financial institutions’ ability to keep and attract new checking accounts, according to one person who said the lead credit unions once held has disappeared.

WASHINGTON—Partnering with fintechs is in the business plans of many credit unions, but an overreliance on the upstarts is placing too many cooperatives at risk for eventual bottom-line problems, one expert is cautioning

NAPERVILLE, Ill.– Alloya Corporate FCU said its acquisition of QCash Financial is aimed at extending a payday alternative to more credit unions while also helping it take the next step in its evolution.

CLAWSON, Mich.—Did Partner Colorado CU make a bad deal selling its cannabis banking CUSO to a SPAC and--at least for now--getting far less than the near $200-million selling price, or will it and its members eventually see that money? There is no way to know, at least in the near term, according to one neutral third party.

ARVADA, Colo.—While the sale of a cannabis banking CUSO has not yet resulted in the anticipated big windfall for one credit union and will likely lead to losses for several years, the CU says the is still good for it and its members—but it will take time to prove that’s true.

NEW YORK—Will delinquencies continue to tick up at a steady pace and simply return to “normal” levels seen prior to the pandemic? Or are credit unions about to see a spike in late payments and even charge-offs? 

LAS VEGAS–Representatives of several of the country’s largest auto dealers shared an update with credit unions here on what the market looks like from their perspectives, including how buyers are adapting to higher prices and rates, how technology is affecting buying and operations, and noting that while electric vehicles are getting huge attention, they still aren’t seeing an equal amount of attention in many parts of the U.S.