TUSCON, Ariz.–The man who co-founded the hugely successful start-up Square had what many would consider a surprising message for credit unions here—they really shouldn’t be trying to innovate.
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RANCHO CUCAMONGA, Calif.—Credit unions are not meeting the short- and long-term needs of consumers as well as are banks, according to a new study from Co-op Solutions that reveals CU members use more providers than do bank customers when it comes to addressing their financial requirements.
SNELLVILLE, Ga.—Are credit union job postings effectively attracting enough diverse candidates? Do credit union staff truly mirror their just what kind of work needs to be done within the industry to drive greater equality for women?
LOMBARD, Ill.—Credit unions need to do three things: incorporate technology into their value proposition, get better at formulating deposit strategies and “reclaim” their position as “the” trusted financial institution—and understand one other thing—they really don’t trail the big banks in technology offerings like they believe they do, according to one person.
HOUSTON—As use of Interactive Teller Machines (ITMs) grows among credit unions, the requirements for training—and even hiring—are changing, according to one company that is recommending credit unions make at least one change in their hiring practices when it comes to finding people to interact with members via ITMs.
ST. PETERSBURG, Fla.—When it comes to addressing the liquidity shortage, a number of credit unions are making the wrong moves at the wrong time, and in doing so are putting longer-term earnings at risk, asserts Brian Scott, who added the industry could be on the precipice of a “really big problem.”
CINCINNATI—More credit unions are changing their approach to front-line staff training to meet the growing demands of digital service delivery, according to one person—in large part because they have little choice.
LAKE FOREST, Ill.—Checking account fees—and more than just overdraft charges—are fading away, a new study reveals, and further suggests there are five checking charges that should always be free, especially at a time when consumers’ confidence in the banking system has been shaken.
THE PLANET–Earth Day is this weekend and governments and private organizations around the world will be participating in a variety of related activities aimed at supporting environmental protection.
ARLINGTON, Va.—If the recent failure of two banks has made anything clear, it is that regulatory and insurance coverage adjustments may be needed in the age of the “digital run” on financial institutions, says the head of the National Association of State Credit Union Supervisors (NASCUS).