MILFORD, Conn.—As Halloween arrives, collections staff from credit unions across the country simply had too many bone-chilling experiences for one story.
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CHARLESTON, W.Va.—It isn’t just during Halloween when collecting collateral can be a horrifying experience, according several credit unions that have shared a caldron full of frightful repossession stories—including one about a “wild-eyed” man and “roach hotel.”
MONTEREY, Calif.–Credit unions leaders share the same leadership choice as musicians: do they want to be performers sticking only to the notes, or do they want to be artists and transform lives?
CARMEL, Ind.—The increase in the frequency of natural disasters in recent years is testing CUs’ mettle, but they’re coming out of the events stronger and more prepared to address events in the future, one analyst insists.
ORLANDO—When delinquencies spiked at FAIRWINDS CU here, it turned to a solution that drove delinquencies down 75% over a five-year period—from 2.3% all the way to 0.59%.
RALEIGH, N.C.–What do college students really think and know about credit unions? What do they really think and know about finance? Some of the answers as revealed in a new series of interviews will be eye-opening to many in credit unions, and will likely send decision-makers back to the digital drawing board if they want to capture the next generation of members.
AUSTIN, Texas—While many credit unions have invested in technology to allow for digital onboarding, the process involved remains based on the old paper-and-time model—and that’s creating dissatisfied would-be members and abandoned efforts, says one expert.
SPOKANE, Wash.–Four young credit union professionals who are part of the Northwest CU Association’s Emerging Leaders Program (ELP) have provided an overview of real world projects they are involved in real time at their credit unions.
LAKE FOREST, Ill.—Credit unions should be paying attention to what’s happening in the repurchase agreements (repos) market, as it’s directly impacting money market deposit account pricing, says one economist who believes a volatile rate environment could be ahead in 2020.
MADISON, Wis.—There are two culprits behind the significant slowdown in new and even used auto loan growth at credit unions this year, and the resulting decrease in interest income is creating a “handful of things to deal with,” says one expert.