THE feature

PLANO, Texas—Has the white stuff exposed a silver lining in the pandemic? A number of CU leaders say the answer is yes.

PLANO, Texas—With as many as half of all credit unions in Texas having had their operations effected by heavy snow, record low temperatures and widespread power outages, credit unions across the Lone Star State are currently braced for a situation that has no end in sight, said the CEO of the Cornerstone CU League.

HAUPPAUGUE, N.Y.—When a members’ legitimate debit card transaction is wrongly identified as fraud and declined, that puts the credit union at risk for losing not only that transaction but many more from the cardholder, asserts one credit union says it has found an answer to the problem.

ROCHESTER, Minn.—One credit union says it couldn't have purchased enough billboard advertising to drive the same kind of traffic to the CU that tenants at its new multi-purpose branch are driving.

LAKE FOREST, Ill.—While auto lending is expected to hit the accelerator again in 2021, one economist warns it still could be a rough ride for the product.

ALEXANDRIA, Va.–Saying his “whole heart is in NCUA, its vital work and its mission,” new NCUA Chairman Todd Harper used an introductory webinar to outline his regulatory philosophy and more, while other senior agency officials also touched on issues ranging from examination priorities to concentration risk to liquidity ratios.

MILWAUKIE, Ore.—After making 252 Paycheck Protection Program loans for almost $17 million in 2020, Clackamas FCU says interest in the assistance has waned in 2021.

TAMPA—It may never be more important to “know your members” than it is during the current health crisis, according to Chuck Fagan, who was one of four CEOs to share some advice and insights recently during a panel discussion.

LAKE FOREST, Ill.—Smaller credit unions, which worked hard in 2020 to help small businesses survive the pandemic, have nonetheless been losing business loan balances, a new report reveals. But some smaller institutions have gotten “creative” and have built their book of business.

EDINBURGH, Scotland–The United Kingdom’s exit from the European Union, better known as the hotly-debated Brexit, will affect every aspect of life for residents of the U.K., and that includes credit unions.