CHESTERFIELD, Mo.—It’s time credit unions revisit how extended warranty and gap products being marketed to members, with one analyst stressing, “consumers are becoming much more savvy about what they want from the F&I department.
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SAN CARLOS, Calif.—Merchants like the slick, easy-to-use new buy now pay later (BNPL) services that are capturing the attention of consumers—and helping drive sales—but one expert is cautioning that as credit unions race to play in this space they must do so without adding clicks to the process.
RANCHO CUCAMONGA, Calif.—Credit unions have long prided themselves on building trust with members, but that’s simply no longer enough to keep them in the fold—especially when more than half of young consumers have expressed an openness to making a move, says Suzette Kent.
LAKE MARY. Fla.—One credit union that took advantage of new rules and signed a college athlete as a spokesperson now says it expects to sign other.
MAYFIELD, Ky.—“It’s all gone,” an emotional Mark Spillman told CUToday.info late Monday about what he saw last Saturday as he drove inside the city limits of the tiny town of Mayfield following devastating tornadoes.
FT. LAUDERDALE, Fla.–A changing workforce is demanding changes in how credit unions respond as employers, and a CUNA Mutual exec is sharing what that company has learned about “push and pull” factors, why “EVP” is critical, and why one question that often isn’t asked of employees should be.
LAKE FOREST, Ill.—For the first time in 23 years, overdraft limits are finally moving higher, according to a new study that shows credit unions are leading the way with the increases—including one CU with a $10,000 OD ceiling.
LEBANON, Ind.—How serious was one credit union about going completely virtual? It took baseball bats to its office printers, smashing them to pieces to emphasize the importance of ditching its bricks-and-mortar ways.
ALEXANDRIA, Va.--Two members of the NCUA board have indicated they will have difficulty supporting the agency’s 2022-23 proposed staff draft budget when it comes before the board at its meeting next week, with one of the board members calling it a “non-starter.”
IRVINE, Calif.—While headwinds will persist, credit unions should expect a good year for the economy in 2022—and for one of their biggest pandemic-driven problems to fade.