THE boost

MALVERN, Penn.—Another expert is emphasizing the big opportunity credit unions have in merchant lending, stressing that the successful programs will make it simple for consumers and merchants to secure CU financing.

NASHVILLE–It’s been a challenging but ultimately successful last dozen years for Arlington Community Federal Credit Union in Virginia, which went through years of negative earnings and even told NCUA at one point it simply wouldn’t accept a Letter of Understanding and Agreement.

HENDERSON, Nev.—It’s no secret that this year has been all about omni-channel, self-service member options and anywhere-and-everywhere account opening. Where the secret lies, says Hal Tilbury, is in getting the backoffice in order to deliver these member benefits effectively.

STAMFORD, Conn.—While credit unions continue to stress they did nothing to contribute to the financial crisis, one company is advising CUs to be prepared to be regulated as heavily as banks.

SAN DIEGO–Four credit unions of various asset sizes shared how they have built successful indirect lending operations, in addition to the advice and lessons learned they have picked up along the way.