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Here’s a how-to list for you that answers five critical, must know questions: How to rethink whether credit unions have it backward with Millennials. How to find big lessons in small stories. How to respond to a stupid question. How to get an audience excited and talking. And how to strike an audience dumb! 

WABAN, Mass.–Credit unions are ranked #4 in the just-released 2015 Temkin Web Experience Ratings, which is based on a study of 10,000 consumers and examines 262 different companies across 20 industries.

NORTH CHESTERFIELD, Va.—After leading Virginia CU for the past 15 years, Jane Watkins announced that she plans to retire next year at the end of March, 2016. Watkins has been with Virginia Credit Unions for 33 years.

WASHINGTON—Senate Banking Committee Ranking Member Sherrod Brown (D-OH), Freddie Mac CEO Donald Layton, U.S. House Chief Deputy Majority Whip and Vice Chairman of the House Financial Services Committee Patrick McHenry (R-NC), and key congressional committee leaders have joined the growing list of speakers confirmed for NAFCU’s 2015 Congressional Caucus, scheduled Sept. 14-17 at the Hyatt Regency Washington on Capitol Hill.