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WASHINGTON—State financial regulators now have the ability to input, manage and address customer complaints electronically within the State Examination System (SES) technology platform, the Conference of State Bank Supervisors (CSBS) said.

LONDON–Credit unions with members who travel (or hope to travel) in Europe should note card fraud losses across the continent have continued to rise, with nearly half of all losses coming in the United Kingdom.

WASHINGTON—Concerns over business conditions surpassed funding as the greatest challenge for community banks as they navigated the impact of the coronavirus pandemic, according to the Conference of State Bank Supervisors’ (CSBS) seventh annual national survey.

Perforemance

 

RANCHO CUCAMONGA, Calif. – Consumers show a preference for having a single financial services provider, while those feeling the stress of “financial fragility” are most likely to move to a new provider, two findings that suggest credit unions are strongly positioned in the current marketplace, according to a new survey.

WASHINGTON—In a letter to Congress, NAFCU has joined with several other financial services industry organizations to outline concerns with the Office of the Comptroller of the Currency's (OCC) newly proposed special purpose payments charter for non-bank and to oppose the OCC’s “effort to grant commercial companies like Amazon and Facebook a national payments charter to access the Federal Reserve payments system and safety net.”