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MIAMI BEACH, Fla.–Change only happens if there is great pain.

WASHINGTON—AARP launched a new BankSafe online training platform it says is designed to empower bank and credit union employees with the knowledge, skills and confidence they need to better understand and interact with older consumers, identify signs of financial exploitation and take the right steps to protect the assets of older Americans.

ALEXANDRIA, Va.–Nine credit unions have been assessed financial penalties by NCUA for filing late call reports for the third quarter of 2018.

KEY WEST, Fla.–CEOs gathered here were given warnings and some reassurances over a wave of litigation risks credit unions are facing, but cautioned the biggest threats are coming not from C-suite decisions, but instead from all the letters being sent out and phone calls answered each week by employees 

COLORADO SPRINGS, Colo.--Ent Credit Union has promoted LaShae Woodard to director of fraud management and Holly Scott to director of treasury.

LONDON–How much extra does it cost someone annually if they are unbanked in the U.K.? According to new research, it costs the unbanked as much as £485 ($629) extra each year.

MIAMI BEACH, Fla./Ft. LAUDERDALE, Fla.–Two separate credit union audiences meeting just 30 miles apart heard from different experts–a chef famous for feeding people after disasters and an author who sees a Flintstones-like advantage for CUs in a Jetsons world–who shared similar, outside perspectives on what CUs need to be doing.

MANCHESTER, N.H. — St. Mary’s Bank has been honored with a Diamond Award for marketing and business development achievements from the CUNA Marketing & Business Development Council.

SEFFNER, Fla.–Tampa Bay FCU has opened a new branch in the Lakewood Shopping Center here. On hand were board members, employees, community partners and members who enjoyed refreshments, raffle prizes, and a meet-and-greet with TBFCU President/CEO Richard Grammatica.

“We are extremely excited for our retail branch expansion, allowing us to join the Seffner neighborhood, reflecting our commitment to you, our members, and strengthening our expanding presence and service to the Tampa Bay community and surrounding areas,” said Grammatica. 

LONDON­–The Innovate Finance Global Summit 2019 here heard a perspective from an executive with the World Council of Credit Unions, who discussed the joint WOCCU/Asian Confederation of Credit Unions’ (ACCU) interoperable payment initiative connecting credit unions across Asia.