THE feature

SAN JOSE, Calif.—A new study shows that credit unions lose their PFI status with half of Millennials as they age, but suggested there are ways CUs can win over this group as they get older.

SEATAC, Wash.–Credit unions are constantly being told to tell their stories, but what about the stories of individual CU leaders and volunteers that have nothing to do with credit unions?

LAKE FOREST, Ill.—A new analysis shows that banks, overall, cross sell more than double the number of services per customer than do credit unions with their members.

RANCHO CUCAMONGA Calif.—One year following the EMV liability shift deadline and issuers and merchants have earned decidedly different grades for their progress toward migrating the U.S. to chip cards.

MUSKEGO, Wis.–While it will add to the average credit union’s workload, NCUA’s new interest rate risk metric is a positive step, insists one analyst who sees the guidance providing regulatory certainty and consistency.

BROOKFIELD, Wis.—Credit unions can expect more than just fraud savings from chip cards—EMV’s added security is also helping to increase interchange income, asserts Fiserv.

CHICAGO—It’s not quite a 50-50 balance, but state chartered credit unions have about reached parity with their federal counterparts when it comes to total assets and membership, and the gap in total numbers is closing as well.

ALEXANDRIA, Va.—What are small credit unions most in need of in order to grow? According to NCUA’s Office of Small Credit Union Initiatives (OSCUI), it’s strategic planning and marketing assistance.

LAKE FOREST, Ill.—With Wells Fargo’s aggressive sales culture in the spotlight for allegedly having driven more than 5,000 employees to create two-million sham accounts, how are CUs handling their incentive pay?

LAS VEGAS–Many credit union leaders are letting their joy over interchange income cloud their thinking when it comes to a tipping point in payments, one analyst is cautioning.