SCOTTSDALE, Ariz.—It's become a “hyper-competitive” lending market for several reasons, according to one person, who says the only way for credit unions to compete is to get away from generic lending products, leverage niches and even redefine what “community” means.
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GAINESVILLE, Fla.—The marked increase in credit cards offering 0% interest rates deserves the attention of credit unions, says one expert, who adds the new breed of plastic could steal niche business from CUs and even grab bigger share of younger cardholders.
LOMBARD, Ill.—An opportunity exists now for credit unions to gain relationships with minority-owned small businesses, and the key in capturing the accounts is to simply communicate better, according to a new Raddon Study.
BOSTON—Lenders have become better at detecting fraud in business loans, and one reason is the Paycheck Protection Program (PPP), says one analyst.
MADISON, Wis.—Research shows the pandemic has exposed a number of weaknesses in credit unions’ digital capabilities, and the Filene Research Institute says its Centers of Excellence will soon be responding with insights to help CUs respond.
BOSTON–There is a lesson for credit unions when it comes to capturing data, according to a behavioral scientist from Harvard, and it can be found in one eight-year-old’s desire for a pizza.
By Ray Birch
SAN ANTONIO—Chat can do more than just assist members with transactions, according to one expert, who says the channel should also be optimized to accept payments.
NAPERVILLE, Ill.–The nation’s credit unions took to Twitter on Friday looking to go viral with the hashtag #ilovemycreditunion.
MARLBOROUGH, Mass.—The pandemic has led to a greater use of digital wallets, a resulting consolidation of card usage by consumers, and trends credit unions should be giving attention, reveals a new report.
PASADENA, Calif.–One credit union with close ties to a major university says it may take advantage of new rules governing college sports and consider signing an athlete as a spokesperson, but before it decides to pay a college player, the CU said it would look closely at several details.