FOND DU LAC, Wis.–Info-Pro Lender Services, which provides real estate tax monitoring, escrow processing and flood determination services for financial institutions, has named Kris Pelot as the company’s president and chief operating officer.
Fresh Today
WASHINGTON–The Treasury Department’s Community Development Financial Institutions Fund has released the application data for the fiscal year (FY) 2021 round of its Small Dollar Loan Program (SDL Program. More than two-dozen credit unions have applied for funds.
BASEL, Switzerland—The Bank for International Settlements (BIS) has unveiled Project Nexus, a platform it said is designed to link domestic faster payment systems for instant cross border payments.
TROY, Mich.—More than a year after the pandemic hit, consumers are adopting all sorts of new financial habits, including shopping around for a new credit card, a new report reveals.
WASHINGTON—The FTC has reached an agreement with Richard Berry, the owner and manager of a group of bankrupt auto dealerships in Arizona and New Mexico, to resolve charges that he and the dealerships deceived consumers and falsified information on vehicle financing applications, the FTC reported.
BRUSSELS, Belgium—Financial messaging service SWIFT has announced the arrival of a new service called SWIFT Go.
DETROIT–Industry-wide, mortgage servicers earned high levels of consumer satisfaction during the pandemic, but the findings bely a “bigger set” of customer experience challenges—particularly for bank-affiliated lenders, according to J.D. Power.
WASHINGTON—While the U.S. economy reported growth of 6.5% during the second quarter, it’s still a number that fell “short of expectations,” according to one CU economist.
ST. GEORGE, Utah–A new survey confirms Americans continue to overwhelmingly prefer to interact with a human being when contacting customer/member service centers, but also found hold times are three times longer than most people are willing to wait and offered additional insights into what consumers like and strongly dislike when calling.
OMAHA, Neb.–Just how much do employees value working from home? Some are willing to trade compensation and benefits, according to one new survey.