Fresh Today

Fresh Today

TROY, Mich. — Bank customers under age 40—particularly those who have the highest levels of education, highest income growth potential and are “arguably the most desirable customer segment in the banking industry”—are leading a trend toward waning customer satisfaction with the nation’s largest banks, according to the J.D. Power 2022 U.S. National Banking Satisfaction Study.

WASHINGTON–CUNA has named Robert Lewis as its new executive vice president and chief advocacy officer. Lewis, who will lead CUNA’s advocacy efforts on Capitol Hill, succeeds Ryan Donovan, who exited CUNA earlier this year to take over as CEO of the Council of Federal Home Loan Banks.