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TROY, Mich.—Despite not having branches and interacting with customers primarily through digital channels, direct banks are outperforming traditional retail banks, along with making customers feel supported during challenging times, a new study shows.

WASHINGTON—Consumers and lenders shouldn't get too excited about President Trump's efforts to soften the impact of automotive tariffs, according to one automotive industry expert.

WASHINGTON--Action is needed to deter bad actors from using the CPFB’s Consumer Complaint Database, which ultimately results in companies dedicating resources to manage complaints that may not be accurate, America's Credit Unions and other trade groups told Acting CFPB Director Russell Vought.

WASHINGTON--America’s Credit Unions, leagues, and credit unions are meeting with members of Congress in person (both in district and D.C.), sending messages online--with more than 550,000 so far--and delivering handwritten postcards  by the thousands to lawmakers’ offices, America's Credit Unions reported.

WASHINGTON—To defend the credit union tax exemption, Anthony Hernandez says the movement must launch a coordinated campaign reminiscent of the H.R. 1151 effort, when credit unions and industry partners united to push Congress to pass the Credit Union Membership Access Act.

WASHINGTON—While the outcome of the credit union tax fight remains uncertain, it won’t be long before the odds of preserving the tax exemption come into sharper focus, according to one Washington expert.

CHICAGO— As the U.S. Department of Education begins resuming collections activities among defaulted borrowers, new research reveals the number of consumers at risk for default has soared past pre-pandemic levels.