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BROOKFIELD, Wis.—As more financial services activities move online, account opening remains – for now – a branch-centric activity, notes Fiserv, which recommends CUs seek many ways to introduce digital account opening to members, including through social media accounts.

MIAMI­–Edge Consultancy, LLC, the newly formed strategic consulting firm aimed at credit unions and community banks, has added three more former people with long credit union ties to its roster.

MADISON, Wis.—CUES said it is renewing its long-term partnership with MNA Consulting, Inc. (MNA), which offers ServiStar Member Experience Builder to the credit union industry.

PLEASANTON, Calif.—One company believes the most effective means of reducing fraud and authenticating a consumer is by leveraging two things that everyone has—their voice and a mobile phone.

WASHINGTON—In advance of today’s Senate Commerce, Science and Transportation Committee’s hearing on The Telephone Consumer Protection Act, CUNA has sent a letter to Committee leaders sharing “serious” concerns over the FCC’s Order that impacts how FIs communicate with account holders.

ANAHEIM, Calif.–“The times they are a changin’,” one person observed here in sharing the Bob Dylan song, but in another way they very much are not: fraudsters continue to use every tactic they can imagine in attacking credit unions and their members.