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NEW YORK — The financial services industry ranks ninth out of the 10 industries studied in MBLM’s latest Brand Intimacy COVID Study, which analyzes brands based on emotional connections during the pandemic.

ST. PETERSBURG, Fla.–PSCU has launched a new contact center solution, Unified Agent Desktop. 

ARLINGTON, Va.–There appears to be some irony at work among policymakers when it comes to the role of credit unions in the economic recovery, according to NAFCU. Elected officials have been slow to grant CUs expanded authorities to serve certain markets even while proposing the creation of new institutions to do so.

TEXAS CITY, Texas– AMOCO FCU has been approved for a field of membership expansion to serve as many as 2.49 million people as it moves to a community charter and away from its SEG-based history.

SAN FRANCISCO—Visa said it will allow the use of the cryptocurrency USD Coin to settle transactions on its payment network, the latest sign of growing acceptance of digital currencies by the mainstream financial industry.

ALBANY, N.Y.–First New York Federal Credit Union has announced its 2021 Annual Cutest Pet Contest Winner.

RANCHO-CUCAMONGA, Calif.—The country is in the middle of an “experience renaissance,” which demands credit unions rethink how they serve their members.

PITTSBURGH– PNC Bank has announced what it is calling a  “groundbreaking” Low Cash Mode digital offering for its Virtual Wallet customers it said is designed to help avoid overdraft fees, a move it said could save its customers as much as $150 million a year in fees.

MADISON, Wis.--In recognition of their excellence in leadership, Summit Credit Union CEO & President Kim Sponem and VP of Business Services Gary Szpara have been selected to BizTimes Media’s Milwaukee Notable Credit Union Leaders list.