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TACOMA, Wash.–The increasing interest in diversity, equity and inclusion (DEI) initiatives among credit unions hasn’t always translated into equally strong knowledge over where to begin and how to proceed, according to one expert, who has shared “five pillars” on which to build those efforts and who made clear it’s not just about “training.”

PLANO, Texas–It’s no longer about the individual transaction with the member—instead, success lies in the “forever transaction.”

TACOMA, Wash.–CU Strategic Planning said it will host a webinar titled “The 5 Key Pillars of DEI: Community Development, Board Governance, Management, Brand, and Culture” on Sept. 8 at 2 p.m. ET.