THE 'tude

n an ironic twist to the just-enacted “Tax Cuts and Jobs Act,” many tax-exempt organizations - including credit unions - will be subject to a substantial new tax  that could potentially limit their ability to recruit, compensate and retain leadership talent.

e talk a lot about the “Amazon Experience,” but do we take enough action to create the right experiences, at the right moments, to delight members and win new business?

As mobile banking and digital wallets advance commerce and service opportunities, the recent surge in popular devices and methods continues to push the horizon of digital expectations into new channels.