RICHARDSON, Texas—Greg Hagan has joined Institution Solutions as Senior Vice President of Sales responsible for credit union business development and sales efforts nationally.
THE market
SALT LAKE CITY–Saying that customer experience (CX) management “has come of age,” Maritz CX has published a new eBook, “Customer Experience Is Your Business,” which provides a collection of best practices and thought leadership from top CX practitioners, analysts and experts to help companies build a customer-first approach that scales across the enterprise.
WILMINGTON, N.C. – nCino, a provider of secure, cloud-based operating solutions to the financial services industry, said that Michigan-based Educational Community Credit Union has selected its solution.
CHARLOTTE, N.C. – Source Technologies, a provider of integrated solutions for managing financial transactions and other secure business processes, announced the availability of its 8-Series Personal Teller Machine. Engineered specifically for retail banking transactions, Source Technologies’ Personal Teller Machine resides in the branch and communicates with the teller platform to automate transaction.
PORTLAND, Ore.–Axiom EPM said it has been named a Core Vendor and received the top customer satisfaction rating in the Pulse of Performance Management 2015 report published by BPM Partners
LINDEN, N.J.—IMM, a provider of integrated eSignature, workflow and document solutions, said that Tucson, Ariz.-based Hughes Federal Credit Union has deployed its cloud-based remote eSignature solution, Document Exchange.
ALEXANDRIA, Va.-– Bacino & Associates is marketing its fifth anniversary of managing the Association of Credit Union Internal Auditors (ACUIA), as well as reporting a 268% growth in net income over a five-year period, as the association prepares to celebrate their 25th anniversary conference this June.
BROOKFIELD, Wis.– Fiserv has announced the availability of its newly enhanced LoanComplete Comparalytics solution, which it said now fully enables document-to-document data comparisons, regardless of document type.
LAKEWOOD, CO– The Florist FCU, located in Roswell, NM, has joined CO-OP shared branching through CU Service Network. The credit union will provide access to 5,300 branches to its members who are located all over the country.
DENVER –– LenderLive, an end-to-end mortgage services provider, announced it has completed the acquisition of Walz Group LLC, a provider of regulatory compliance solutions, full-cycle critical document fulfillment and Certified Mail Automation.