MINNEAPOLIS—Members want great mobile services, but will they want the credit union as much once they get them?
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KENT, Wash.—Credit unions continue to announce mergers at a pace of approximately one per day, yet one analyst noted that very few actually have a robust merger plan in place.
DES MOINES, Iowa—With the heavy compliance burden credit unions face, it’s easy to overlook giving the CU’s standard practices their necessary attention, one expert asserts.
WASHINGTON—IH Mississippi Valley CU is spending significantly less time counting cash, closing loans and opening new accounts thanks to a new efficiency program that revamped 24 of the credit union’s processes.
LOMBARD, Ill.—The arrival of a rising-rate environment demands that credit unions focus on deposit retention and growth in 2016, asserts one analyst.
KNOXVILLE, Tenn.–The two men suspected of a string of abduction/robberies during 2015 in Tennessee in which credit union employees were confronted in their own homes had plans at the time of their arrests to attempt similar kidnappings in South Carolina, federal authorities are alleging.
LAKE FOREST, Ill—Free checking offerings fell in 2015 to 59.3% of all financial institutions, down from a high of 81.5% in 2009, according to a new analysis that suggests the trend is driven by differences in how banks and credit unions view consumers.
TUKWILA, Wash.—BECU is engaging with new members faster and getting more products in their hands as the result of a move to back away from its old onboarding process, which handed members a lot of information up front.
TAMPA, Fla.—When it comes to payments, there may be no bigger issue for CUs to watch in 2016 than how they are driving member loyalty to their plastic, insists CSCU.
BIRMINGHAM, Ala.—Credit unions will make a serious mistake in 2016 if they don’t pay close attention to field of membership options, asserts Dennis Dollar.