NEW YORK—Glia, a provider of Digital Customer Service (DCS), said it has been Certified by Great Place To Work for the third year in a row.
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JACKSONVILLE, Fla.–VyStar Credit Union here has become the latest CU to join the Community Spark Program, a training program for member services specialists that was developed by the Southeastern Credit Union Foundation (SECUF), the charitable arm of The League of Southeastern Credit Unions & Affiliates (LSCU & Affiliates).
ALEXANDRIA, Va.—NAFCU and CUNA have each submitted comments to NCUA in response to the agency’s request for information (RFI) on current and future climate and natural disaster risks to federally insured credit unions (FICUs).
TALLAHASSEE, Fla.– The League of Southeastern Credit Unions, which noted “climate change will uniquely affect” the 311 CUs it represents across three states, has filed a comment letter on NCUA’s climate change proposal in which it is urging the agency to take action.
WASHINGTON—Mixed data has painted a “muddled picture” of macroeconomic conditions in recent months, though a recession remains the “most likely outcome” of the rapid tightening of monetary policy and late-stage business cycle dynamics, according to the June 2023 commentary from the Fannie Mae Economic and Strategic Research (ESR) Group.
ST. GEORGE, Utah –A new survey offers insights into consumer thinking around perceptions of service, especially when it comes to interacting with contact centers.
WASHINGTON — Nearly a half-million homeowners were hurt by the mortgage practices of one company that has been ordered to pay a $25 million fine by the Consumer Financial Protection Bureau.
MILWAUKEE –La Macchia Group announced has the completion of several building projects on behalf of credit unions.
NEW YORK––It’s a question on the minds of many in credit unions, especially those in marketing: How long before Generative AI comes for their jobs?
KATY, Texas –Brazos Valley Schools Credit Union (BVSCU) has selected Co-op Solutions to provide it with its Co-op Debit and Full-Service Credit processing solutions, as well as the Co-op ATM network.