LONDON, Ontario–For the 16th consecutive year, Canada’s credit unions have won the overall Customer Service Excellence Award from Ipsos as part of its 2020 Financial Service Excellence Awards.
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BISMARCK, N.D./SIOUX FALLS, S.D.–The Dakota Credit Union Association has named the winners of the CU Social Good Award.
LANSING, Mich.–Data compiled by the Michigan CU League for the second quarter of this year show the state’s credit unions continue to grow and act as “financial first responders” during the pandemic.
WASHINGTON—After recently extending some coronavirus pandemic-related loan flexibilities, the Federal Housing Finance Agency (FHFA) has now extended its temporary policy allowing the government-sponsored enterprises (GSEs) to purchase certain single-family mortgage loans in forbearance through Nov. 30.
CHICAGO–TransUnion said it has made an equity investment in FinLocker, a fintech that seeks to help consumers take more control of their data and more quickly secure the right loans at the right time, primarily mortgages.
NEW YORK–Average yields for interest checking accounts tied a record low of 0.04% APY, while the average monthly fee for this type of account and the balance requirement to avoid paying the fee are both at record highs, coming in at $15.50 and $7,550 respectively, according to Bankrate’s 2020 checking account and ATM fee study.
WASHINGTON—The Federal Housing Finance Agency (FHFA) has issued a proposed rule that would require the government-sponsored enterprises – Fannie Mae and Freddie Mac – to provide advance notice of new activities and obtain approval from the agency before launching new products.
WASHINGTON—With the Senate continuing to debate another "skinny" version of its proposed Phase IV relief package, NAFCU called on legislators to include additional provisions in the package.
SAN JOSE, Calif.–FICO has released its latest Customer Identity Management Survey, which found banks across the U.S. and Canada are struggling to meet consumers’ digital banking expectations, particularly around identity management.
WYANDOTTE, Mich.–Michigan Legacy Credit Union is offering to give local voters a free ride via Lyft to their polling place on election day. The offer, which is for a round-trip ride, is available to anyone who live in one of five zip codes. Membership in the credit union is not required.