Fresh Today

Fresh Today

NEW YORK—The holidays are anything but a jolly time of year for card issuers, as the battle for new cardholders and transactions remains fierce. That includes a new offer from one major issuer, American Express, which is offering a new perk.

TROY, Mich. — Bank customers under age 40—particularly those who have the highest levels of education, highest income growth potential and are “arguably the most desirable customer segment in the banking industry”—are leading a trend toward waning customer satisfaction with the nation’s largest banks, according to the J.D. Power 2022 U.S. National Banking Satisfaction Study.