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NEW YORK—A new study from J.D. Power shows credit unions hold a lead over banks in customer satisfaction, but it also suggests that advantage may be starting to erode as member satisfaction slips and more consumers quietly open relationships with competing financial institutions.

TROY, Mich.— Retail banks may be holding steady on overall customer satisfaction, but new data from J.D. Power suggest many customers are quietly deepening relationships elsewhere, a sign of what the firm calls a growing “soft switching” trend that could erode primary banking ties over time.

WASHINGTON— U.S. consumer confidence edged higher in March, but the underlying message was less reassuring, as Americans grew more worried about inflation, interest rates and recession risks even as they felt slightly better about current business and labor market conditions.

MADISON, Wis. — The National Credit Union Foundation has launched its inaugural Credit Union Development Education (DE) Alumni Advisory Group, a new initiative aimed at deepening engagement across the DE alumni network and expanding the program’s impact as alumni work to advance financial well-being within their organizations and communities.

WASHINGTON--Mortgage performance remained broadly stable at the nation’s largest bank servicers at year-end, but foreclosure activity picked up notably from a year earlier, according to the Office of the Comptroller of the Currency’s newly updated Mortgage Metrics Report for the fourth quarter of 2025.

NEW YORK— Scams often succeed because victims send money before they have time to stop and think, with nearly two-thirds of scam payments made within 24 hours, according to a November report from PYMNTS Intelligence, commissioned by Block. Based on a survey of 15,110 U.S. consumers, PYMNTS found 19% said they had experienced at least one scam over the past five years.

WASHINGTON—The Consumer Financial Protection Bureau appears to be moving toward finalizing a controversial fair-lending rule that would narrow longstanding anti-discrimination requirements for lenders, with a government website showing the proposal is now under review at the Office of Management and Budget and marked for “no material change” from the version unveiled in November, according to Reuters.