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The landscape of credit union core system technology over the past three decades has evolved to include major foundational support with mission critical third party products such as Internet and Mobile Banking, Loan Origination Systems, CRM, Business Analytics, etc.

WASHINGTON–The CFPB’s latest monthly complaint snapshot shows that when it comes to issues with debt settlement, check cashing, money orders and credit repair, most of consumers’ gripes revolve around issues of fraud or problems with reliable customer service.

FORT MILL, S.C.–The $1.3-billion Sharonview FCU has introduced a new logo designed by an employee.

WYOMING, Minn.–CU Recovery reported that its 2016 Collection Academy was another successful exchange of ideas on how credit unions can increase effectiveness in their collection departments.

DULUTH, Minn.–Larry Champeaux has stepped down as president and CEO of Northern Communities Credit Union (NCCYou) here after 28 years in credit unions, including eight with NCCYou. Below Mr. Champeaux shares some of the insights gained and lessons learned during his career:

CYBERSPACE—One credit union, hit by its first bout with ransomware this summer, said it was not shocked it was attacked again in the fall. An executive with the CU, who requested anonymity, told CUToday.info that many other credit unions are also being hit with malware.

MADISON, Wis.–The national winners of the 2016 Dora Maxwell Social Responsibility Community Service Award, the Louise Herring Philosophy-in-Action Member Service Award, and the Desjardins Awards for Financial Education have been announced by CUNA.

HARRISBURG, Penn.–The Pennsylvania Credit Union Foundation (PCUF) is reporting it was able to increase the reach of its Financial Reality Fair program with 40 fairs being held across the state of Pennsylvania in 2016.

BEECH ISLAND, S.C.–After members of Beech Island FCU voted in favor of merging into Peach State FCU, the merger is now completed.

PORTLAND, Ore.–How do consumers perceive a financial institution that provides services to the legal marijuana industry?