Why Study's Findings Deserve CU Attention 01/09/2020 11:21 pm LOMBARD, Ill.—Are credit unions the frog in a slowly boiling pot of water when it comes to their attention to service? One analyst believes that may just be the case.
Understand Your Member's Journey, Friction & the Amazon Effect 01/09/2020 11:18 pm A few months ago, a leading tracker of consumer satisfaction, the American Customer Satisfaction Index, found that for the first time since tracking, banks have surpassed credit unions.
First Financial Supports Kids Campaign 01/09/2020 09:06 pm LUTHERVILLE, Md.–First Financial FCU supported WBAL News Radio’s Kids Campaign for the second year in a row by donating $5,500 to kids in need this holiday season.
Fed Minutes Show Little Action Expected Anytime Soon on Rates 01/09/2020 07:53 pm WASHINGTON—It doesn’t appear the Fed will be moving to change rates anytime soon. Members of the Federal Open Market Committee agreed that the labor market had remained strong since November, with economic activity sustaining moderate growth, according to minutes from the committee's December meeting.
Alaska USA Buys 7 Bank Branches in Phoenix Market 01/09/2020 11:23 pm PHOENIX–Alaska USA FCU has entered into an agreement to purchase seven branches of TCF National Bank in the greater Phoenix market, including deposits and certain related assets.
Worldwide Foundation Partners on Payments Events in The Philippines, Indonesia 01/09/2020 09:06 pm MADISON, Wis.—The Worldwide Foundation for Credit Unions joined with its partners in Asia to demonstrate a real-time, interoperable payment system for credit unions during live events in The Philippines and Indonesia.
