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ORLANDO, Fla.–It’s been one of the biggest transitions since the onset of the COVID pandemic—turning front-line staff into contact center workers and even digital center reps. And it’s also been a transition at which many financial institutions have struggled and even failed to manage. One person has some advice on how to make it a success.

NAPERVILLE, Ill.–Alloya Corporate CU has announced it will again host its Credit Union Executive Leadership Symposium at the Westin River North in Chicago from Sept. 7-9, 2022.

WASHINGTON—The Financial Crimes Enforcement Network (FinCEN) has issued an advisory to alert financial institutions to the “rising trend” of elder financial exploitation (EFE). 

ALBANY, N.Y.–The New York Credit Union Association and its affiliate company, UsNet, reported they have made an investment in Illuma Labs, a Texas-based CUSO that provides the voice-verification solution Illuma Shield.

CALGARY, Alberta–An unknown number of credit unions across Canada have been hit by a “cybersecurity incident.”

OCEANSIDE, Calif.–To mark its 70^th anniversary, Frontwave Credit Unionis hosting a series of experiential activities and events that showcase acts of kindness throughout its Southern California communities.

MERIDEN, Conn.– Aluvy, a new online loan participation platform, has been launched by the Credit Union League of Connecticut and its wholly owned subsidiary, League Services Corp.

ALEXANDRIA, Va.–NCUA has announced the end of its “World of Cents” app effective June 30.

MADISON, Wis.—Four credit unions that piloted World Council of Credit Unions’ (WOCCU) Gender Investing Framework Toolkit (GIFT) in Senegal have evidence of better performance in loans to female entrepreneurs, according to WOCCU.

RANCHO CUCAMONGA, Calif. –Despite economic headwinds and mounting recessionary concerns, consumers are continuing to spend, Co-op Solutions reported.