THE 'tude

Achieving meaningful revenue growth is the definition of success. In pursuit of program success, consider these six key steps in your program management plan.

CUToday.info ran an article recently that focused on reasons why some credit unions aren’t growing.  The piece cited a CUNA Mutual report which found that credit unions with assets greater than $1-billion reported membership growth of 6.3%, while credit unions with assets less than $20 million showed membership declining by 1.6%.

Home banking integration (HBI) shows all of a financial institution’s consumers’ financial assets, including investments, to the client on one page, accessible via a single login.

There are a lot more of you reading this. And for that we say thank you. Let me explain.

Last week CUToday.info reported the Q3 numbers for credit unions, which showed strong growth across all loan categories. But it isn’t just credit unions where the numbers are robust; CUToday.info is seeing more traffic than a mall parking lot this holiday season.

The evolution of the Internet and the rise of mobile devices such as smartphones and tablets have placed information in the palms of our hands in unprecedented ways. 

While consumers have come to expect services that are tailored to their individual needs, they are also increasingly concerned with how their personal information is used-and how their privacy is protected.

Credit Union Land, welcome to Creepy Town. “Omnichannel” got a lot of the focus during the recent BAI Retail Delivery Show in Chicago, but creepy “omnipresence” might have been more fitting. Belief in a supreme being may be slowly ebbing away in the United States, but three days at this trade show proves financial institutions believe they can fill the void. 

Self-service terminals are often overlooked in the fight for new member acquisition, as credit unions deploy the latest technology to engage generation Y and keep up with the latest market trends.