AUSTIN, Texas – UFCU has promoted Joe Gonzalez to Vice President of Enterprise Continuous Improvement & Everyday Banking and Payments, and Paul Koller to Vice President of Finance.
Joe's expanded role will be pivotal in driving UFCU's growth and Member impact, while Paul will continue to lead Treasury, Financial Planning, and Analysis, and establish a Capital Markets team. These promotions reflect UFCU's commitment to strong leadership and sustainable growth.
"We are thrilled to recognize Joe and Paul for their exceptional contributions,” stated UFCU CEO and President Michael Crowl. “We are profoundly grateful for their exceptional leadership and dedication to the success of their colleagues, our Members, and UFCU. Their leadership will be instrumental in shaping the future of UFCU."
With more than 20 years of experience at UFCU, Joe has held roles in Mortgage Lending, Commercial Lending, Consumer Lending, and, most recently, Everyday Banking. His deep understanding of UFCU and the credit union industry positions him to work with industry leaders and UFCU colleagues to improve and champion new and re-imagined products and processes. In his new role, Joe will continue to lead everyday banking — one of the epicenters of Member experience at UFCU — including deposit accounts, money movement, information governance, and debit and credit cards. He will also spearhead companywide efforts to transform processes that enhance Member and employee experiences through a Rapid Continuous Improvement methodology.
With more than 25 years of experience in the financial services industry, Paul’s ability to work cross-functionally and drive financial performance will support UFCU's purpose to empower Members and enhance their financial success. In his new role, Paul will continue to lead the Treasury, Financial Planning, and Analysis functions, ensuring strong financial oversight and sustainable growth. He will also lead the creation of a Capital Markets team, diversifying UFCU’s financial activities and opening new revenue streams and investment opportunities, enhancing UFCU’s profitability and financial performance.