LAUREL, Md.–Even with 80% of its workforce now working from home, Tower FCU has once again been designated a “great workplace” by the independent analysts at Great Place to Work (GPTW).
CEO Richard Stafford credits Tower’s mission-driven, people-oriented culture as the reason for the positive survey outcome for a third year.
“Even when faced with the difficulties and constant changes brought about by COVID-19, our team of over 500 employees didn’t miss a beat when it came to providing superior service for our members,” he said. “We remained 100% operational and available throughout the crisis, and branch staff even took the extra time to contact our elderly members just to check in and make sure they were doing OK. We assisted thousands of members facing financial hardship due to the pandemic. It is an honor to lead this amazing organization comprised of such a dedicated and caring group of people. They are the reason Tower is such a great place to work. This recognition is a testament to their commitment to helping our members—and each other—in a time of need. Thank you to our talented employees, members and board of directors for their incredible support.”
Tower earned the GPTW credential based on extensive ratings provided by its employees in anonymous surveys. On the surveys, employees cited a caring, transparent management team, excellent benefits, flexible schedules and opportunities for advancement amongst the reasons why Tower is a great place to work.
One of the credit union’s highest survey scores (89%) centered around Tower’s philanthropic work environment and commitment to giving back to the local community it serves, most notably through the TowerCares Foundation, which helps active military, Veterans and children in need.