MANCHESTER, N.H.—St. Mary’s Bank announces the promotion of Lisa Viau to Senior Vice President, Director of Operations.
Viau joined St. Mary’s Bank in 2001 and has overseen the credit union’s Member Contact Center, Internet Banking, and Training teams. She also leads the Retail Operations Committee to enhance operational processes and member experience.
“Lisa is a tireless champion of outstanding member experience and embodies our commitment to our members,” comments Ken Senus, Chief Operating Officer. “This promotion is well-deserved, and her direction of Operations in this new role will help move St. Mary’s Bank forward.”
Viau now oversees St. Mary’s Bank’s Electronic and Deposit Operations, Loan Servicing, and Training departments.