SAN ANTONIO — Harland Clarke, a leading provider of omni-channel, customer engagement solutions, announced the addition of Chris Sibila to its leadership team as senior vice
president of product management, payment services. Under Chris’s direction, the company will expand its focus on delivering an integrated approach to payments that enables financial institutions to enhance their customers’ onboarding experience and drive immediate activation, the company said. Sibila a client-focused leader with more than 25 years of experience in technology, payments, product management, and fraud prevention. He has a proven understanding of the financial services market and rich experience driving product vision and roadmaps, the company said. “Chris’s skillset will be a tremendous asset as we develop the next generation of our payment services,” said Jana Schmidt, CEO of Harland Clarke. “With his expertise, we will be better positioned to innovate and evolve our payment services, while helping our clients connect with their customers throughout the engagement lifecycle from acquisition to activation and retention.” In his new role, Sibila will lead Harland Clarke’s holistic payment services, to include card services, business and consumer checks, remote deposit capture services, fraud and security services, and cash management services. At its foundation, Harland Clarke leverages its deep technological integrations, proven data security processes and trusted client relationships to support its growing payment services portfolio, while also helping its clients create meaningful customer experiences. Prior to joining Harland Clarke, Sibila most recently served as the executive vice president and Chief Information Officer for Elements Financial Federal Credit Union where he drove the payments and deposit product growth strategy, while also leading the technology, project management, CRM, data analytics and fraud prevention teams. He also held leadership roles at Citibank, served as Chief Operating Officer at a small community bank, and served in several leadership positions over a 19-year career at Fifth Third Bank.