SUMTER, S.C.–The CUNA Lending Council presented SAFE Federal Credit Union with an Excellence in Lending Award at its recent conference.
AVP-Mortgage Services Steve Heinemann and his team were recognized for implementing SAFE’s newly improved mortgage lending strategy.
Heinemann’s entry, titled “SAFE’s Forward Vision to Mortgage Lending,” underlined enhancements including restructuring the credit union’s mortgage application process, launching advanced training programs, and establishing steps to ensure superior member experiences.
The credit union’s new strategy increased its mortgage loan approvals by 7% and boosted its loan portfolio by 19% during the first eight months of 2022. These results helped rank SAFE among the top credit unions in mortgage loan origination.
“SAFE Federal Credit Union is delighted to recognize Steve Heinemann and our mortgage professionals for their outstanding lending accomplishments,” said President and CEO Michael Baker. “Their commitment to improvement has helped SAFE deliver a mortgage experience for our members that’s better than ever.”