ALBANY, N.Y. – The New York Credit Union Association has released the results of its 2020 Membership Survey, which included feedback from 69 credit union leaders, representing approximately a quarter of the association’s membership.
The online survey, conducted in December 2020, shows NYCUA members maintain highly favorable views of the organization, and membership in the trade association remains extremely valuable to New York’s credit unions.
According to the NYCUA, highlights from the survey responses include:
- 97% of respondents said NYCUA was succeeding in its mission of “Advancing the credit union movement by advocating, educating, uniting and supporting the interests of all credit unions statewide.”
- 97% said NYCUA membership was valuable to their credit union
- 97% said they were satisfied with NYCUA membership.
- 97% of respondents said NYCUA is effective at supporting credit unions
- 95% said NYCUA is effective at uniting the credit union movement
- 94% said NYCUA is an effective advocate
- 94% said NYCUA is an effective educator of New York’s credit unions
- Respondents said compliance is the most utilized support service offered by NYCUA.
“The New York Credit Union Association carries out our mission with passion and earnestness, and our commitment to the New York credit union community is reflected in the responses we received in our latest Membership Survey,” said NYCUA President/CEO William J. Mellin. “2020 was a challenging year for us all, but NYCUA continued to unite the state’s credit unions with unparalleled advocacy, professional development and support services. As we transition to 2021, New York’s credit unions can know we are here as their dedicated and steadfast partner – just as we have been for over 100 years.