COLUMBIA, Md.– The MD|DC Credit Union Association hosted its 2nd annual Tech Summit featuring what it said were a dynamic lineup of industry experts and thought leaders who are reimagining the member experience powered by technology and built on digital trust.
“An unprecedented global pandemic has more credit unions embracing digital to meet members’ needs which Tech Summit presenters say is key to being future ready,” the MDDCCUA said.
“Credit unions have never been better positioned to demonstrate why they’re the best choice for consumers,” said John Bratsakis, president/CEO of MD|DC Credit Union Association. “To meet the moment, credit unions must prioritize and leverage digital solutions to engage their members in this digital always environment. I want to thank our presenters for sharing their insights and engaging in robust discussions to help credit unions build an effective digital strategy.”
The two-day summit was hosted virtually. Speakers addressed timely and relevant topic including:
- Using artificial intelligence to reduce costs, enhance member experience and drive revenue growth.
- Building digital trust as the centerpiece of a digital strategy.
- Ethical considerations when mining the wealth of member data now available.
- How COVID-19 and an uncertain political and regulatory environment is impacting the payments system.
Among the presenters to the Summit were:
- John Ainsworth, CULedger, President/CEO
- Jennifer Addabbo, CU Engage, Co-Founder & Managing Partner
- John Bausch, Strategic Talent Solutions, Partner
- Ben Fearing, Strategic Talent Solutions, Partner
- Karan Kashyup, Posh Technologies, CEO & Co-Founder
- Doug Leighton, Visa International, SVP of Community Accounts
- Jack Lynch, PSCU, Chief Risk Officer
- Shazia Manus, AdvantEdge Analytics, SVP, Chief Strategy & Business Development Officer
- Mark Sievewright, Sievewright & Associates, Founder & CEO
- Scott Young, PSCU, VP, Innovation
- Shahar Ziv, PayPal, Senior Director of Global Corporate Strategy
The MD|DC Credit Union Association’s Tech Summit was sponsored by CUNA Mutual Group (Diamond) and Eltropy (Platinum), along with the following exhibitors: Credit Union Mortgage Association, CU 2.0, CU Solutions Group, Elan Advisory Services, Hartman Executive Advisors, JMFA, Open Lending, Prisma Campaigns, Renegade Communications, SilverCloud Inc., and Vizo Financial.