JACKSON, Tenn.- Leaders CU has named Karen Freeman Chief Operations Officer and Ryan Platt Chief Information Officer.
Freeman, formally Vice President of Community Engagement for Leaders, will oversee all branch and e-branch operations, which includes eight retail facilities and the member contact center. Platt, new to Leaders, will oversee the data processing departments and be responsible for both cybersecurity and technology security for the credit union. Both roles will collaborate with the CEO, board of directors, and other executives to strategically move the credit union forward.
“Karen and Ryan are both excellent additions to our C-suite, and we are thrilled they are bringing their talents and expertise to our executive team,” President and CEO of Leaders Credit Union Todd Swims said. “Karen brings extensive experience in the banking industry and an innovative outlook from her recent role of taking the credit union to the community that our team will benefit from greatly. Platt brings a wealth of knowledge about information technology that will help our credit union move forward both analytically and digitally.”
As the Chief Operations Officer, Freeman will be responsible for all member-facing operations. She will work with the organization’s products, services, and staff to enhance and grow technology, engagement, and service levels. Freeman champions Leaders’ mission and vision and will manage the human resources and training departments.
PlattPlatt has over 15 years of experience in information technology with large companies in the southeast. Platt earned a Bachelor of Science in Management Information Systems and went on to graduate with an M.B.A. at Arkansas State University. Most recently, Platt has held the position of CIO at EnSafe Inc.