HONOLULU —Hawaii State FCU celebrated today the grand opening of its new branch located at the Laulani Village Shopping Center in Ewa Beach. The 1,900-square-foot branch is the credit union’s second location on Oahu to feature Interactive Teller Machines (ITMs) using palm vein authentication.
“Hawaii State FCU’s new Ewa Beach branch is our second location to feature our new open-concept layout and tech-driven experience,” said Andrew Rosen, president & CEO, Hawaii State FCU. “Our members now have the option to handle their own transactions from start to finish, or go the more traditional route and work face-to-face with one of our member specialists. We’re excited to open our first branch in Ewa Beach and we look forward to serving the needs of current and prospective members in that community.”
Hawaii State FCU’s new Ewa Beach Branch offers a full range of products and financial services, including high-yield savings and checking accounts, mortgage loans, Home Equity Lines of Credit, credit and debit cards, and more. It is currently the second Hawaii State FCU branch to feature ITM technology. The new Ewa Beach Branch is equipped with three ITMs, a check/cash deposit-enabled ATM, an electronic check in system, four member specialist stations for face-to-face consultations, five private offices, some of which can be converted to handle member transactions, and touch tables which provide convenient access to virtual copies of product brochures, access to online learning modules, and more.
“The beauty of biometric authentication is that it provides an added level of security for our members. It is a highly reliable system that authenticates individuals based on unique human characteristics, such as palm veins,” added Rosen. “The response of our Salt Lake Branch ITMs has been very favorable and we look forward to rolling out this technology at our existing branches in the future.