HONOLULU, Hawaii–Hawaii Central Federal Credit Union has been named among the Best-in-State Credit Union in the Aloha State.
“With only thirty-nine employees, Hawaii Central Federal Credit Union was ranked above a credit union with more than quadruple the staff and another just under triple the staff,” the credit union said.
The ranking was a combination of Google reviews between March 2020 and April 2023, accounting for 20% of scoring, and a nationwide Best-in-State survey, accounting for 80% of scoring.
In the survey, members were asked to rank credit unions on criteria to include customer service, quality of financial advice offered by representatives, transparency and reasonability of fees, website navigation, in- branch services and level of trust, overall, the CU said.