TAMPA, Fla.– GTE Financial Credit Union’s Member Care Team won a Bronze Stevie Award for Customer Service Department of the Year at the 18th annual Stevie Awards for Sales and Customer Service.
“GTE's member service department, the Member Care Team, is an empowered group of employees actively engaged in their growth and development, department, organization, and community,” the credit union said. “The Member Care Team takes ownership and accountability for creating an environment that drives innovation to deliver a remarkable member experience. Each employee is an owner of this experience and is committed to the success of GTE members.”
"We are honored to receive the Bronze Stevie Award for Customer Service Department of the Year. Our Member Care team is dedicated to providing expert assistance, innovative solutions, and exceptional service to our members," said EVP/COO Chad Burney. "This recognition reinforces our commitment to our members and motivates us to continue delivering expert and knowledgeable support."
The Stevie Awards for Sales & Customer Service are one of the world's top honors for customer service, contact center, business development and sales professionals.
The judges of GTE Financial's nomination made numerous comments highlighting the credit union's impressive accomplishments, which speak volumes about GTE's dedication to excellence.
This year's competition considered more than 2,300 nominations from organizations of all sizes and in virtually every industry in 44 nations and territories. Winners were determined by the average scores of more than 200 professionals worldwide on seven specialized judging committees.