ATLANTA -- Tallahassee, Fla.-based Envision Credit Union has deepened its relationship with Atleos, selecting Atleos’ ATM as a Service (ATMaaS) and ITM as a Service (ITMaaS) solution to streamline operations within the self-service banking channel.
Envision CU has been serving communities across North Florida and South Georgia for 70 years. An aging ATM fleet and internal resource constraints prompted the credit union to reimagine how it approached self-service banking, looking for a way to enhance internal efficiencies and drive member satisfaction. Envision CU also wanted to utilize its ATMs for business continuity and exceptional customer service when its members need access to cash and essential financial services most, during the annual hurricane season. With the extended relationship, Envision CU will offload the burden of ATM fleet hardware, software, logical security, installation, maintenance, cash management and processing to the proven experts at Atleos, reducing complexities and improving the member experience.
“At Envision CU, our goal is to help members improve their financial well-being and support them through every stage. A critical component of this is offering self-service banking options that are reliable, secure and robust,” said Kendall King, Deposit Services Manager at Envision CU. “Not only will we meet and exceed these expectations by expanding our relationship with Atleos, but we will also be able to streamline processes, enhance compliance and benefit from a more predictable cost structure.”