LIVERMORE, Calif.– 1st United Credit Union has opened a new full-service branch here.
“As an essential service, we felt it was necessary to move forward with our branch opening,” said President/CEO Steve Stone. “We wanted to be able to better assist those members who need in-branch transactions without requiring them to travel far during the shelter-in-place order.”
Thje credit union said the new branch continues to practice appropriate safety and social distancingprecautions, as recommended by the Centers for Disease Control and local health officials. In addition, members who would like to open accounts safely in-branch may make appointments to do so.
“While the branch opening has offered our members expanded opportunities to meet with us, we continue to see an uptick in the use of mobile and online services,” said Stone. “We are fortunate to have invested heavily in technology, allowing our members to take care of their everyday banking needs without needing to leave their homes during this critical time.”
The CU has also reported that even though a large population of members have required COVID-19 loan deferment assistance, it is also seeing a significant increase in mortgage, home equity, and auto loan refinances as members take advantage of the current low-rate environment.